Reference

Understand the Rules Before You Start

These legal terms set out how mdg178 operates, what you agree to when you open an account, and how your rights are protected — availability depends on local law and eligible regions in Indonesia.

Account TermsPrivacy PolicyDANA, OVO, GoPay ConditionsUser RightsJurisdiction Eligibility
mdg178 Understand the Rules Before You Start
DATA AND SECURITY

How We Protect Your Account and Data

Account security and data handling are not afterthoughts here. Every detail we collect — your name, registered phone number, and e-wallet identifiers for DANA, OVO, or GoPay — is stored with encryption and accessed only by the account and compliance functions that need it. We do not sell personal data and we do not share it with third parties outside the payment processing and identity verification steps required to run your account. Cookies on our site are used for session management and fraud prevention; you can review cookie settings through your browser at any time.

Encrypted Storage Personal data and wallet identifiers are encrypted at rest. Only authorised account and compliance functions can access them — not marketing or third-party ad networks.
Cookie Policy We use session and security cookies to keep your account active and detect unusual login patterns. No third-party tracking cookies are placed without your browser's consent settings allowing them.
Data Retention We keep account records for as long as required by applicable law or as long as your account is active. Once deleted, data is purged from live systems within the period our policy specifies.
Your Right to Request You can ask us to correct, export or delete your personal data at any time. Contact us via live chat or email with your account details and we will process the request formally.
LEGAL CONTACT

Reach Us About a Policy Question

If a clause is unclear or you want to make a formal request — such as asking us to delete your data or correct account details — our support team handles these in the same channel you use for account help. Players in Jakarta and Bandar Lampung reach us through live chat or email; both paths are logged and tracked so nothing falls through. Quote your registered account email in every legal or privacy request so we can locate your record without delay.

Team online

Live Chat

Start a chat session directly from the lobby. Identify it as a legal or privacy matter and our team will route it to the right person without delay.

Email Support

Send your request to our support address with your registered email in the subject line. We acknowledge all legal requests and confirm the outcome in writing.

Account Portal

Some requests — such as updating personal details or reviewing your transaction history — can be completed directly inside your account settings without contacting support.

Common Legal Questions Answered

These are the questions we get most often about our terms, your rights, and how the legal framework applies to your account in Indonesia. If your question is not here, contact us directly through live chat.

Access depends on your location and local law. Our terms are clear that the lobby is only available where local law in Indonesia permits it. Check eligibility for your specific region before opening an account.

We collect your name, email address, phone number and the e-wallet details — DANA, OVO, or GoPay — you use to deposit. This data is used only for account management and payment verification.

Yes. Submit a deletion request through live chat or email quoting your registered account address. We process it within the period our policy specifies and confirm the outcome to you in writing.

Minor details like your phone number can sometimes be updated inside your account settings. For name corrections or wallet-linked changes, contact support directly — we verify the change before applying it.

We notify you at your registered email address before any material change takes effect. The current version is always the one published here; the update date at the foot of this page marks the revision.

Our compliance team handles formal legal and privacy matters. Raise the issue through live chat or email, flag it as a legal request, and we will confirm receipt and next steps in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.